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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Welcome to the Carved and Crafted Menu by Chartwells! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday-Friday 9:00am - 5:00pm. Please contact Sheila Kanabar at 704-637-4400 for customized service and menus.
To ensure optimal selection and the best possible service we kindly ask that events be booked at least two weeks in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs. Any event booked within 3 business days of the event will be subject to an additional $50.00 fee.
We kindly request a confirmed number of guests be specified 3 business days prior to the event. This number is considered the guaranteed guest count. Should the number of guests in attendance exceed the number guaranteed, it will reflect in the final bill.
Attendant fees are $22.50 per hour and are billed in four-hour increments. Events exceeding the four-hour limit will be subject to additional service fees. Bartenders and Chef Attendants are billed a flat rate of $150 per event.
We kindly request that cancellations must be made 3 business days prior to the contracted event date. If it is necessary to cancel, 50% of the latest guaranteed contract will become the responsibility of the event contact.
All disposable service ware will be furnished as accompaniment to all items purchased. Some exceptions apply to orders being picked up. We provide high quality disposable plastic ware. Events held inside the Cannon Student Center will not incur china fees if china is requested. China and glassware is available for an additional charge of $2.50 per person held outside of the Cannon Student Center and $5.00 per person for off campus locations.
Tablecloths are supplied for all food and beverages service tables at events. Tablecloths for non-food tables are available for an additional charge and requests must be made in advance.
The charges for standard linen are as follows:
• 85” square tablecloth for seated tables $6.50 each
• 120” round tablecloth for seated tables $10.00 each
• 132” round tablecloth for cocktail tables $10.00 each
• 90”x156” floor length banquet tablecloth $10.00 each
• Spandex banquet table linen $20.00 each
All orders are subject to a $15 delivery fee on campus and a $50 delivery fee off campus. Pick-up is available at no additional cost during Dining Hall hours.
For all University departments, a departmental account number and approved contract is due prior to execution of the event. Each event contact will be invoiced via e-mail and will have 5 days to review and contact Chartwells with any discrepancies. If Chartwells is not contacted within the allotted time frame, a complete record of the event will be sent directly to accounts payable for payment.
If your event will be paid through personal or private funds, a 50% deposit will be due 3 business days prior to the event date. Complete payment is due within 7 business days after the event date. Checks can be made payable to Chartwells Dining Services. Master Card, Visa and American Express are also accepted.
Special diets are accommodated upon request, we kindly request that your needs be submitted as soon as possible.
Please reserve all non-food related equipment by contacting Catawba Conferences at 704-637-4200. This will include room reservation, set and room configuration, audio visual and other general information.
Student pricing is also available for menu items; please contact the catering manager for details.
